Jobs in York, Ontario, Canada | November 2024 Opportunities

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect. At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement. What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. What You’ll Be Doing: Reporting to the Executive Vice President, Retirement Living, the Vice President, Resident Experience will be a visionary yet practical leader who understands what seniors and their families value most in retirement living. This key role will design and develop programs that foster resident well-being and a genuine sense of community, reinforcing Aspira's leadership in senior living.By creating initiatives that are effective, consistent, and adaptable to the unique needs of residents across Canada, this role will enhance satisfaction and elevate each community's appeal. Success will be measured through collaboration with operations, performance metrics, and resident feedback, ensuring seamless, exceptional daily experiences that boost occupancy, resident satisfaction and Net Promoter Score (NPS).We seek a leader who can translate insights into actionable strategies, setting a new standard for senior living. If you have the passion and expertise to drive impactful programs and strengthen our market position, we want to hear from you! What you will be doing: Understanding and Translating Resident NeedsDeeply understand the current and evolving needs of seniors and their families to inform strategic program developmentTranslate resident insights into high-quality engagement and culinary programs that align with their preferences and the Aspira brand promiseEnsure programs meet diverse resident needs, enhancing satisfaction and retention across all communitiesProgram Design and ImplementationCulinary & Dining Experience:Oversee the creation and implementation of dining experiences that cater to residents’ dietary preferences and nutritional needsMaintain culinary standards and food quality across all residences, ensuring compliance with regulations and policiesElevate best practices in culinary operations to drive efficiency, excellence, and profitability while enhancing resident satisfaction.Resident Engagement:Develop and roll out resident engagement initiatives that reflect diverse interests and recreational needs, fostering a sense of communityEnsure programs are executed consistently and in line with Sienna policies and the Aspira brand, while meeting regulatory requirementsPromote innovative practices to increase operational efficiency and elevate resident experiencesCollaborative Execution in a Matrix EnvironmentWork collaboratively within a matrix environment that includes sales, marketing, and operations teams to implement resident-focused programs across multi-site homes throughout CanadaBuild and maintain strong relationships with stakeholders to align program delivery with local and regional needs, supporting resident retention and satisfactionAnticipate and navigate organizational needs, identify solutions to overcome barriers, and leverage cross-functional collaboration for seamless program executionLead by example, upholding the organization’s vision and values and ensuring others align with Sienna’s culture and strategic objectivesWho you are: Proven Track Record: Extensive experience in developing and implementing customer-focused programs and experiences in multi-site, national network settings, ideally within hospitality, retail, senior living, or a related industryLeadership and Strategic Vision: Over 15 years of progressive experience leading successful teams, with a strategic mindset that drives growth and helps organizations achieve objectives through innovation and careful planningCollaboration and Stakeholder Management: Demonstrated ability to work effectively in a matrix environment, influencing senior stakeholders to achieve significant business outcomes while fostering strong internal and external relationshipsChange and Project Management Expertise: Proficiency in change management practices, project management, and using tools such as Voice of the Customer and 5 Why’s to support effective program executionCommitment to Excellence: Passion for serving seniors and enhancing their quality of life through resident-centered experiences, combined with strong skills in branding, strategic engagement, and relationship managementWhat you need to know:We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experienceYou must successfully pass a Background Check Competitive, attractive compensation and benefits package will be offered to the selected candidateSienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.About TCSTata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.Skills and Responsibilities:•Scrum Master Guide the team to follow the values and principles of Agile and apply the appropriate Agile framework and techniques and create an environment of self-organization•Teach and Coach the team and organization in Agile theory and software engineering techniques. Support and educate Product Owners, especially with respect to refining and maintaining a product backlog.•Ensure both internal and external communication, improving transparency, and radiating information on team activities.•Collect and communicate all necessary metrics and propose new ones in the spirit of constant empiricism.•Optimize integrated change across assigned technology platform.•Ensure quality is driven into all aspects of the delivery lifecycle and defects are driven out as early as possible.•Perform gap analysis of overall technology platform capabilities and tools and develop a roadmap for improvement•Support value stream mapping carried out by Agile Delivery LeadTata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2 week period. We invite you to continue to apply for other opportunities that match your profile.